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Conservation

Water Conservation Tips

Help protect Florida’s water resources and save on your bill.

Outdoors

  • Water lawns early morning or late evening to reduce evaporation.
  • Follow local watering schedules and restrictions, especially during dry season.
  • Use Florida-friendly native plants — they need less water and fertilizer.
  • Check sprinkler systems regularly for leaks, overspray, or broken heads.
  • Use mulch to retain soil moisture and reduce weeds.

Indoors

  • Fix leaks quickly — even a small drip can waste hundreds of gallons a month.
  • Turn off the tap while brushing teeth or shaving.
  • Run full loads in dishwashers and washing machines to save water and energy.
  • Install low-flow fixtures (shower heads, faucets, toilets) to cut water use.
  • Keep cold drinking water in the fridge so you don’t run the tap until it’s cold.

Other Resources

U.S. Environmental Protection Agency WaterSense

Florida-Friendly Landscaping™ Program (University of Florida)

100+ Water-Saving Tips (Water Use it Wisely)

Frequently Asked Questions

Yes, we routinely test the water to ensure it meets or exceeds all state and federal safety standards.

This is usually caused by trapped air or sediment. This can be caused if the water system has recently been repaired or flushed. Temperature and pressure changes can also cause air to come out of the water. Run your tap for a few minutes; if the issue persists, call us.

Usually yes, but it’s best to avoid drinking, cooking, or washing clothes with it until it runs clear again.

Our annual Consumer Confidence Report (CCR) is available here.

Fix leaks promptly, install low-flow fixtures, and water lawns during cooler hours to minimize evaporation.

Call our 24/7 emergency line immediately: 866-753-8292.

Shut off all water-using devices and watch your water meter. If it continues moving, you may have a leak.

Possible causes include leaks, seasonal irrigation use, or more occupants in the home. Review your usage and check for leaks.

Check if neighbors are affected and ensure your shut-off valve is fully open. If the issue continues, call us.

Call our 24/7 emergency line immediately: 866-753-8292. Avoid the area until repairs are complete.

A boil water notice is issued whenever there is a possibility that the drinking water may be contaminated. This can happen if water pressure drops below safe levels or if a main break or other disruption occurs.

“Precautionary” means the notice is issued before any contamination has been confirmed. It is a preventive safety measure to protect public health until water quality can be verified through testing.

Bring all water used for drinking, cooking, making ice, brushing teeth, or washing dishes to a rolling boil for at least one minute before using. Bottled water may also be used as an alternative.

The notice stays in effect until the water system collects and tests bacteriological samples for at least 2 consecutive days and they are confirmed satisfactory (safe). After that, you will receive a rescission notice from your water provider once all water samples are confirmed safe. This notice means it is no longer necessary to boil your water before using it.

Not necessarily. The water may be safe, but because there is a risk of contamination, the notice is issued as a preventive health measure until laboratory results confirm safety.