Your Drinking Water

A Precautionary Boil Water notice has been issued for all of Sunny Hills, however, if you have not experienced an outage at this time you are exempt from the notice. Well #4 which serves the northern section of the community has gone down. Crews are enroute to address the downed well. Once service is restored, if you have lost water you are recommended to bring your water to a rolling boil prior to consuming. A rescission call will go out once bacteriological sample results are determined to be satisfactory. Updates will be posted here as well.

The Precautionary boil water noticed issued this week has been rescinded, all bacteriological samples have been determined to be satisfactory. We thank you for your patience as we performed required inspection and maintenance at the water facility. A dial my call rescission has been sent out, a link to the call is below.

https://www.dialmycalls.com/s/CKX1HQM

Due to a water main break late Wednesday, a precautionary boil water notice has been issued for the Black Bear Community. Any water used for consumption should be brought to a rolling boil before use. A dial my call has been sent out to residents, the link below is to the call. Upon confirmation of satisfactory bacteriological samples a rescission will be issued and will go out as a call as well. Please share this information with neighbors that may not have a current number with us,

https://www.dialmycalls.com/s/CXT3EBV

The well issue in Sunny Hills has been determined to be more complex than previously determined and the water outage may in fact last longer than anticipated. USWS staff are in the process of delivering bottled water to those affected by this outage

A Precautionary Boil Water notice has been issued for all of Sunny Hills, however, if you have not experienced an outage at this time you are exempt from the notice. Well #4 which serves the northern section of the community has gone down. Crews are enroute to address the downed well. Once service is restored, if you have lost water you are recommended to bring your water to a rolling boil prior to consuming. A rescission call will go out once bacteriological sample results are determined to be satisfactory. Updates will be posted here as well.

On Tuesday, May 19th the ground storage tank will be taken out of service for the required, FDEP 5 year inspection and cleaning. The tank will drained and cleaned and an engineer will inspect and certify it. During this time the tank and the forced draft aeration system will be out of service, and the wells will pump water directly into the hydro tank. The water will be disinfected as always, however, the odor system will be out of service. The work will begin at 9:00 and we plan to have completed by 4:00 and the systems taken out of service will be restored. It will take several hours to fill the ground storage tank again.

During this time, we ask that you CONSERVE water usage. We recommend you NOT do laundry, run dishwashers, or water your lawns.

During this time, as a precaution until tests can be completed, we advise that all water used for drinking, cooking, making ice, washing dishes, or brushing teeth be boiled. A rolling boil of one minute is sufficient. As an alternative, BOTTLED WATER MAY BE USED.

You may experience discoloration and odor of your water during this scheduled maintenance. In the event that you do, you can flush with an outside spigot until the water clears up once the work is completed. Our staff will also take all measures necessary to flush the distribution lines in the event of discolored water within the system.

In the event you cannot boil water, tap water can be disinfected by adding 8 drops (or about 1/8th teaspoon) of unscented household bleach (4-6% active ingredients) to each gallon of water, then mixing the water and allowing it to stand for a minimum of 30 minutes. If the water is cloudy, use 16 drops of bleach and a 30-minute contact time.

This “Precautionary Boil Water Notice” will remain in effect until a bacterio-logical survey shows that the water is safe to drink, at which point the boil water notice will be rescinded. A dial my calls reminder will be sent out on Monday, and the rescission will also be sent out when the PBWN is rescinded.

If you have any questions about the testing for bacteria, please contact U.S. Water Services at (727) 848-8292. Testing normally takes 2-3 days from the time water pressure is restored or the emergency condition is corrected to complete.

To address customer concerns and improve overall water quality, utility crews will begin directional flushing of the Sunny Hills water distribution system starting May 18. This process is expected to continue for approximately 7 to 10 days and is designed to remove sediment and residual iron from the water lines.

Flushing activities will take place daily between 9:00 a.m. and 5:00 p.m. to minimize disruption during morning household routines. Residents are asked to limit water use during these hours whenever possible to help prevent discolored water from entering household plumbing.

During the flushing process, residents may experience temporary drops in water pressure and occasional discoloration of water as sediment is cleared from the system. If discoloration occurs, please wait until flushing operations have concluded for the day before running an outdoor spigot or flushing your plumbing system to clear any debris.

In preparation for this work, several new fire hydrants will also be installed during the week prior to flushing activities. Residents affected by any temporary water outages associated with these installations will receive precautionary boil water notices. Please note that boil water notices will only be issued in areas where system pressure drops below 20 PSI.

We appreciate your patience and cooperation as we work to enhance water quality and maintain reliable service throughout the Sunny Hills community.

All bacteriological samples have been returned satisfactory and the Precautionary Boil Water Notice Issued on Friday is now rescinded. It is no longer recommended boiling water for consumption. We appreciate you patience as we waited for these results!