Important Notices

What You Need to Know About Coronavirus and Utility Water and Wastewater Operations

U.S. Water Services Corporation recognizes that there is a lot of uncertainty in the world today with the Coronavirus spreading and we are here to help. There is no higher priority than to protect the health and safety of our clients!  We would like to take this time to provide some important information about COVID-19 as it relates to drinking water and wastewater to provide clarity and put your mind at ease.

Drinking-Water

Water from your tap remains safe to drink and use as usual. According to the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplied and based on current evidence the risk to water supplies is low. You can view more water facts on the Environmental Protection Agency (EPA) Website and follow for more information and updates on the virus!

Your water supply meets or exceeds all EPA regulations for the treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water. These treatment requirements include disinfectants that kill pathogens before they reach the tap.

Boiling your water is not a requirement as a precaution against COVID-19.

You may continue to use potable water to wash your hands and for consumption. According to the CDC, washing our hands often with soap and water for at least 20 seconds helps to prevent the spread of COVID-19. Stay up to date on the latest COVID-19 information, including safety precautions, by visiting the CDC website.

It is not required to purchase bottled water and can be treated as a preference instead of a necessity. Unlike a hurricane event, water from the tap will remain accessible and it is up to the customer if they feel the need to purchase bottled water for other purposes. Residents can continue to use and drink water from their tap as usual.

Water/Sewer

Wastewater treatment plants treat viruses and other pathogens. COVID-19 is a type of virus, susceptible to disinfection. Standard treatment and disinfectant processes at wastewater treatment plants will be effective.

For more information on COVID-19 as it pertains to your water supply: www.cdc.gov/coronavirus/2019-ncov/php/water.html