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Your Drinking Water


The quality of your drinking water is our top priority. Please check back often for news and updates regarding your Drinking Water.


What You Need to Know About Coronavirus and Utility Water and Wastewater Operations

U.S. Water Services Corporation recognizes that there is a lot of uncertainty in the world today with the Coronavirus spreading and we are here to help. There is no higher priority than to protect the health and safety of our clients!  We would like to take this time to provide some important information about COVID-19 as it relates to drinking water and wastewater to provide clarity and put your mind at ease.


Water from your tap remains safe to drink and use as usual. According to the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplied and based on current evidence the risk to water supplies is low. You can view more water facts on the Environmental Protection Agency (EPA) Website and follow for more information and updates on the virus!

Your water supply meets or exceeds all EPA regulations for the treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water. These treatment requirements include disinfectants that kill pathogens before they reach the tap.

Boiling your water is not a requirement as a precaution against COVID-19.

You may continue to use potable water to wash your hands and for consumption. According to the CDC, washing our hands often with soap and water for at least 20 seconds helps to prevent the spread of COVID-19. Stay up to date on the latest COVID-19 information, including safety precautions, by visiting the CDC website.

It is not required to purchase bottled water and can be treated as a preference instead of a necessity. Unlike a hurricane event, water from the tap will remain accessible and it is up to the customer if they feel the need to purchase bottled water for other purposes. Residents can continue to use and drink water from their tap as usual.


Wastewater treatment plants treat viruses and other pathogens. COVID-19 is a type of virus, susceptible to disinfection. Standard treatment and disinfectant processes at wastewater treatment plants will be effective.

For more information on COVID-19 as it pertains to your water supply:

Meadow Hills Rescission

Bacteriological sample results have come back satisfactory and it the system is no longer on a precautionary boil water notice. We thank you for your patience as we installed a new hydro tank and piping at the water plant!

Collier Utility Co – Lee Cypress Precautionary Boil Water Notice

Effective immediately all users of the Collier Utility Co aka Lee Cypress are under a precautionary boil water notice due to vandalism at the water treatment plant. Crews are in the process of flushing the system and bacteriological sampling is being done. Once samples come back satisfactory the boil water will be rescinded, this normally takes 48 to 72 hours.

Raintree Water to be OFF Monday, May 8, 2023

Duke energy will be making upgrades to the system which feeds power to the water treatment facility at Raintree. On Monday, May 8, 2023 the system will be shut down to allow for electrical upgrades that will facilitate continuity in our system. Because pressure will be lost a Precautionary Boil Water has been pre-issued for Monday when service is restored. Upon receipt of satisfactory bacteriological samples the boil water notice will be rescinded, this will take minimally 48 hours.

North Lake Meadows Rescission

The Precautionary Boil Water Notice issued this weekend is hereby rescinded. Bacteriological sample results have come back satisfactory and you no longer need to boil your water. Thank you for your patience as we follow FDEP protocal for clearances!

Pine Harbour Precautionary Boil Water Issued

Due to a system wide power outage in Pine Harbour all residents are on a Precautionary Boil Water, all water consumed should be boiled until a rescission is issued. Bacteriological samples will be taken for 2 consecutive days and upon receipt of satisfactory results the rescission will be issued, as the tests take 24 hours to be run, the system will be minimally 48 hours on boil water.

North Lake Meadows Precautionary Boil Water Notice

Due to a community wide power outage water pressure was lost and a Precautionary Boil Water Notice has been issued. Bacteriological samples will be delivered to the laboratory today, May 1st and upon satisfactory results (samples take 24 hours to read) a rescission will be issued.