U.S. Water Services Corporation recognizes that there is a lot of uncertainty in the world today with the Coronavirus spreading and we are here to help. There is no higher priority than to protect the health and safety of our clients! We would like to take this time to provide some important information about COVID-19 as it relates to drinking water and wastewater to provide clarity and put your mind at ease.
Water from your tap remains safe to drink and use as usual. According to the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplied and based on current evidence the risk to water supplies is low. You can view more water facts on the Environmental Protection Agency (EPA) Website and follow for more information and updates on the virus!
Your water supply meets or exceeds all EPA regulations for the treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water. These treatment requirements include disinfectants that kill pathogens before they reach the tap.
Boiling your water is not a requirement as a precaution against COVID-19.
You may continue to use potable water to wash your hands and for consumption. According to the CDC, washing our hands often with soap and water for at least 20 seconds helps to prevent the spread of COVID-19. Stay up to date on the latest COVID-19 information, including safety precautions, by visiting the CDC website.
It is not required to purchase bottled water and can be treated as a preference instead of a necessity. Unlike a hurricane event, water from the tap will remain accessible and it is up to the customer if they feel the need to purchase bottled water for other purposes. Residents can continue to use and drink water from their tap as usual.
Wastewater treatment plants treat viruses and other pathogens. COVID-19 is a type of virus, susceptible to disinfection. Standard treatment and disinfectant processes at wastewater treatment plants will be effective.
Due to a valve at the water treatment plant breaking, a loss of water pressure has been experienced and the system is on a precautionary boil water. We apologize for this inconvenience and have crews on site working to replace the valve and restore the water.
Residents of Sunny Hills may be experiencing low water pressure, a water main break has been located and due to the location and severity of the break residents are encouraged to use water conservatively until the break can be repaired, ie: please refrain from watering yards, car washing, laundry etc until the break is repaired and pressure is restored. Should pressure drop below 20 pounds in the system there will be a precautionary boil water issued. We thank you for your cooperation!
Due to a water main break within the system all of Lake Josephine and Sebring Lakes are on a precautionary boil water notice. Crews are working on the repairs and when service is restored you may experience slightly discolored water, they will be flushing throughout the weekend. As soon as bacteriological clearance samples are determine to pass a rescission will be issued.
Due to a 6″ water main break located on a vacant lot on Bair Avenue, all residents of Bair Avenue and Lake Idlewild Drive are on a Precautionary Boil Water Notice. Crews are on site to make repairs and clearance samples will be submitted to the laboratory as soon as repairs are complete. Homes affected will also be tagged.
Sewer and road repairs will be conducted on Wednesday, October 25, 2023 on Freedom Way. Those who will be directly affected have been notified directly by hand delivery today. Please park your car at the club house parking lot for the day if you will need to leave the park as the road will be closed during work. All repairs are expected to be completed on the 25th barring any unexpected complications. We appreciate your cooperation and patience as we address this issue!
Due to a power outage and restoration of power early Monday morning, a component was damaged at the water plant causing the well to not run, low pressure was experienced throughout Brewster Estates. The interconnect with Tallahassee has been opened while repairs are made at the water plant. Due to the loss of pressure a precautionary boil water notice has been issued and door tags have been distributed. Clearance Samples will be pulled and the rescission notices will also be door tags and posted here, upon receipt of clean results from the laboratory.
As you may be aware, local news channels have been publishing reports
about your water system and the quality of the drinking water over the past two
Collier Utility Company, Inc. (“Utility”) and the Operator would like to
provide you with an update on the current condition of the system, so you know
the quality of the drinking water delivered to your homes.
U.S. Water Services Corporation, the operator of the water system, has
been working diligently with the Florida Department of Environmental Protection
(FDEP) and the Department of Health (FDOH) to provide all documentation and
sampling results, that show the system is in compliance with the applicable
Rules and Regulations of the State of Florida.
to the monthly bacteriological samples required by the State, the operator
performed additional sampling on 9/17/2023 and 9/21/2023 at the water plant and
different sampling locations in the distribution system. All results showed the
system is free from contamination, Total Coliforms and E.Coli.
bacteriological results have been submitted to the FDEP.
news reported discolored water in the system. Pictures submitted to the FDEP
dated 9/20/23 showed no color in the water.
the plant infrastructure, the Utility is working with the operator on
improvement projects for the water plant. A new hydropneumatic Tank and
appurtenances are on order at this time and the project is anticipated to be
completed within the next few months.
news also reported high lead and copper levels in the drinking water. Based on
the latest results obtained from the samples performed inside few homes in the
community, the levels of lead and copper are within the 90th percentile
required by law. By Rule, Lead and Copper samples must be collected inside the
houses and the participants follow a protocol provided to collect the samples.
most recent Boil Water Notice was due to an issue with the piping on the high
service pumps and repairs were complete immediately after the problem was
We understand some residents expressed concerns about the water system,
but the operator has taken all measurements and has complied with the state
regulations, showing the system is in compliance with the Safe Drinking Water Standards.
Currently, we are working with the Florida Rural Water Association on other
processes to implement additional treatment as needed, to ensure we follow
standard operating procedures to protect public health and safety.
Our customers safety and quality of service is our top priority. Thank you.
Bacteriological samples for all systems affected by loss of water pressure have been confirmed satisfactory and it is no longer necessary to boil water. We appreciate your patience as we strive to provide you with safe drinking water.