U.S. Water Services Corporation recognizes that there is a lot of uncertainty in the world today with the Coronavirus spreading and we are here to help. There is no higher priority than to protect the health and safety of our clients! We would like to take this time to provide some important information about COVID-19 as it relates to drinking water and wastewater to provide clarity and put your mind at ease.
Water from your tap remains safe to drink and use as usual. According to the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplied and based on current evidence the risk to water supplies is low. You can view more water facts on the Environmental Protection Agency (EPA) Website and follow for more information and updates on the virus!
Your water supply meets or exceeds all EPA regulations for the treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water. These treatment requirements include disinfectants that kill pathogens before they reach the tap.
Boiling your water is not a requirement as a precaution against COVID-19.
You may continue to use potable water to wash your hands and for consumption. According to the CDC, washing our hands often with soap and water for at least 20 seconds helps to prevent the spread of COVID-19. Stay up to date on the latest COVID-19 information, including safety precautions, by visiting the CDC website.
It is not required to purchase bottled water and can be treated as a preference instead of a necessity. Unlike a hurricane event, water from the tap will remain accessible and it is up to the customer if they feel the need to purchase bottled water for other purposes. Residents can continue to use and drink water from their tap as usual.
Wastewater treatment plants treat viruses and other pathogens. COVID-19 is a type of virus, susceptible to disinfection. Standard treatment and disinfectant processes at wastewater treatment plants will be effective.
Water Service will be shutting
down on Tuesday, August 9, 2022, at approximately 12:00 pm (noon) to 4:00 pm as the hydropneumatic
water tank at the water treatment plant will be inspected by a Certified
Engineer as per FDEP Requirements.
This Precautionary Boil Water
Notice is a precaution until 2 consecutive days of test results are clear. We
advise that all water used for drinking, cooking, making ice, washing dishes,
or brushing teeth be boiled. A rolling boil of one minute is sufficient. As an
alternative, BOTTLED WATER MAY BE USED.
This “Precautionary Boil
Water Notice” will remain in effect until a bacteriological survey shows that
the water is safe to drink, at which point the boil water notice will be
rescinded. Testing normally takes two to three days to complete.
If you have any questions,
please contact U.S. Water Services at (727) 848-8292.
This is an important message from your water provider, Sunny Hills Utility Company.
We recently had an issue with a pressure valve in the distribution system which changed the pressure in some areas in Sunny Hills. This caused two issues. First, a backup well activated to maintain appropriate pressure. This well has a high concentration of naturally occurring iron. This sent additional iron into the water mains. Second the change in pressure caused the sediments throughout the water mains to be disturbed. The valve has been repaired and the well was returned to back up status. The utility plans to replace the pressure valve and is also currently working to install an iron removal filtration on this back up well. We apologize for any inconvenience.
The utility is currently flushing the distribution system. This did not affect all areas of Sunny Hills but in the affected areas you may continue to see discolored water until the sediments and iron is flushed out of the system however the water is safe to drink. If after the next 24 to 48 hours you continue to have discolored water within your home, you may need to flush your pipes and hot water heater.
Due to ongoing issues with the power company throughout the area we are experiencing a low pressure issue at the WTP and we regret to inform them the boil water notices that were passed out we will remain on a boil water notice for an additional 2 days.
Beginning at 9am Monday June
20, 2022, the water system was schedule to shut down for repairs.
The repairs were conducted
without losing pressure; therefore, a loss of pressure was not experienced at
the drinking water plant and clearance samples are not required. The boil water notice is now rescinded.