IMPORTANT INFORMATION ABOUT YOUR DRINKING WATER Royal Waterworks Utility Well #2 Tested Positive for Fecal Indicator Our water system detected fecal indicator E. coli in one our well(s). As our customers, you have a right to know what happened and what we are doing to correct this situation. On September 11, 2025, we learned that our assessment sample(s) which was collected from Well #2 for the month of September was E.coli positive. Well #1 & 3, along with the eight distribution samples collected on the same date as Well #2 were absent of any bacteria. As required by EPA’s Ground Water Rule, one of our follow-up steps is to collect additional samples from the affected well within 24 hours to determine the extent of the problem. The well that tested positive for Ecoli (Well #2) has been taken offline and will remain offline until follow-up sampling shows the well is absent of contamination. What should I do? You do not need to boil your water or take other corrective actions. However, if you have specific health concerns, consult your doctor. Fecal indicators are microbes whose presence indicates that the water may be contaminated with human or animal wastes. Microbes in these wastes can cause short-term health effects, such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some of the elderly, and people with severely compromised immune systems. The symptoms above are not caused only by organisms in drinking water. If you experience any of these symptoms and they persist, you may want to seek medical advice. People at increased risk should seek advice from their health care providers about drinking this water. What is being done? We will keep you informed of the steps we are taking to protect your drinking water and will provide information on any steps you should be taking, until this problem is corrected. The well that tested positive for Ecoli (Well #2) has been taken offline and will remain offline until follow-up sampling shows the well is absent of contamination. Well #1 & 3, along with the eight distribution samples collected on the same date as Well #2 were absent of any bacteria. For more information, please contact US Water Services at 866-753-8292 ext 4110 or write to 4939 Cross Bayou Boulevard, New Port Richey, FL 34652. General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.

All bacteriological samples have been returned as satisfactory and it is no longer necessary to boil water for consumption.

Due to a loss of pressure in the water system, a precautionary boil water has been issued for Lake Idlewild. This is issued due to FDEP requirements as the pressure dropped below 20 PSI. Any water consumed should be brought to a rolling boil prior to consuming. Upon receipt of satisfactory bacteriological samples a rescission will be issued.

Due to a contractor hitting an 8″ water main, all customers of Okaloosa Waterworks are on a precautionary boil water notice. All water used for consumption should be brought to a rolling boil prior to consumption. Once 2 days of bacteriological samples are satisfactory a rescission will be issued.

All bacteriological samples have been determined satisfactory and it is not longer necessary to boil your water consumption.

Due to a water main break this afternoon, a Precautionary Boil Water Notice has been issued for all residents. All water used for consumption should be brought to a rolling boil prior to consuming. Upon receipt of satisfactory bacteriological samples a rescission will be issued. Again, this is a Precautionary measure.

All bacteriological samples have returned satisfactory and the system is no longer on a Precautionary Boil Water Notice.

Due to an 8″ water main break in the Black Bear Community, a Precautionary Boil Water Notice has been issued. Crews are working on repairs at this time, once water is restored any water used for consumption should be brought to a rolling boil for 1 minute prior to consuming. Once bacteriological samples are determined to be satisfactory a rescission will be issued.

All bacterial sample results have come back satisfactory and the Precautionary Boil Water Notice has been rescinded.

Due to a failure of commercial power a loss of pressure was experienced throughout the system and a precautionary boil water notice has been issued for Raintree. USWS is working with Duke Energy to address this issue. Once bacteriological samples are returned satisfactory a rescission will be issued.