clean glass of tap water
Your Drinking Water

YOUR DRINKING WATER

The quality of your drinking water is our top priority. Please check back often for news and updates regarding your Drinking Water.

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What You Need to Know About Coronavirus and Utility Water and Wastewater Operations

U.S. Water Services Corporation recognizes that there is a lot of uncertainty in the world today with the Coronavirus spreading and we are here to help. There is no higher priority than to protect the health and safety of our clients!  We would like to take this time to provide some important information about COVID-19 as it relates to drinking water and wastewater to provide clarity and put your mind at ease.

Drinking-Water

Water from your tap remains safe to drink and use as usual. According to the Environmental Protection Agency (EPA), the COVID-19 virus has not been detected in drinking-water supplied and based on current evidence the risk to water supplies is low. You can view more water facts on the Environmental Protection Agency (EPA) Website and follow for more information and updates on the virus!

Your water supply meets or exceeds all EPA regulations for the treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water. These treatment requirements include disinfectants that kill pathogens before they reach the tap.

Boiling your water is not a requirement as a precaution against COVID-19.

You may continue to use potable water to wash your hands and for consumption. According to the CDC, washing our hands often with soap and water for at least 20 seconds helps to prevent the spread of COVID-19. Stay up to date on the latest COVID-19 information, including safety precautions, by visiting the CDC website.

It is not required to purchase bottled water and can be treated as a preference instead of a necessity. Unlike a hurricane event, water from the tap will remain accessible and it is up to the customer if they feel the need to purchase bottled water for other purposes. Residents can continue to use and drink water from their tap as usual.

Water/Sewer

Wastewater treatment plants treat viruses and other pathogens. COVID-19 is a type of virus, susceptible to disinfection. Standard treatment and disinfectant processes at wastewater treatment plants will be effective.

For more information on COVID-19 as it pertains to your water supply: www.cdc.gov/coronavirus/2019-ncov/php/water.html

North Charlotte Water Users – Boil Water Notice

Due to a problem with the high
service pump at the water treatment plant this afternoon, a loss of water
pressure was experienced throughout the distribution system.  Upon completion of the repair and water
service is returned, as a precaution until tests can be completed, we advise
that all water used for drinking, cooking, making ice, washing dishes, or
brushing teeth be boiled. A rolling boil of one minute is sufficient. As an
alternative, BOTTLED WATER MAY BE USED.

In the event, there is a loss of power and you cannot boil water, tap water can be disinfected by adding 8 drops (or about 1/8th teaspoon) of unscented household bleach (4-6% active ingredients) to each gallon of water, then mixing the water and allowing it to stand for a minimum of 30 minutes. If the water is cloudy, use 16 drops of bleach and a 30-minute contact time.

This “Precautionary Boil Water Notice” will remain in effect until a bacteriological survey shows that the water is safe to drink, at which point the boil water notice will be rescinded. 

If you have any questions about
the testing for bacteria, please contact U.S. Water Services at (727) 848-8292.
Testing normally takes 2-3 days from the time water pressure is restored or the
emergency condition is corrected to complete.

Royal Waterworks, Inc. – Boil Water Notice

Due to a 6” water main break and repair which occurred (on 40th Street) in front of the Ramblewood East Condominium Complex within Royal Waterworks this morning, water service was interrupted to the following locations:

4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4124, 4129, 4130, 4131, 4135, 4136, 4137, 4138, 4139, 4140, 4141, 4142,4143, 4144, 4145, 4146, 4147, 4148, 4149, 4150, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4160, 4161, 4162, 4163, 4164, 4165, 4166,
4167, 4168   

Once the repair is completed and water restored, we advise that all water used for drinking, cooking, making ice, washing dishes, or brushing teeth be boiled. A rolling boil of one minute is sufficient. As an alternative, BOTTLED WATER MAY BE USED.

This “Precautionary Boil Water Notice” will remain in effect until a bacteriological survey shows that the water is safe to drink, at which point the boil water notice will be rescinded. Testing normally takes two to three days to complete.

If you have any questions, please contact U.S. Water Services Corporation at (866) 753-8292 ext 411.

Sunny Hills (Washington County) System-Wide Boil Water Outage

Location of break and repair – the intersection of Owen Court and Country club drive – 6 ” main

Boil water notification was delivered by the following on 10/30/2020: There is a system-wide water outage due to a water main break and all of Sunny Hills is now on a Precautionary Boil Water Notice. This notice will remain in effect until 2 days of acceptable bacteriological samples have been verified.

If you have any questions, you may contact  U.S.  Water  Services  Corporation  at  727-848-8292

Brewster Subdivision System-Wide Precautionary Boil Water Notice

A loss of pressure has
occurred in your water system. As a precaution, upon return of service, we
advise that all water used for drinking or cooking be
boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.

If you have any questions, you may contact  U.S.  Water  Services  Corporation  at  727-848-8292

Brewster Subdivision System-Wide Precautionary Boil Water Notice

An emergency call was received at approximately 6:00 pm to low pressure throughout the distribution system of the Brewster Community

Upon arrival at the site and further review, it was found that a well pump failure had occurred.

The
interconnect with the City of Tallahassee was opened and is being utilized
to provide water service and meet demand until the well pump can be
repaired/cleared and returned to service.

A system-wide boil water notice was issued