Your Drinking Water

Important Notices

IMPORTANT – SUNNY HILLS FLUSHING NOTICE

To address customer concerns and improve overall water quality, utility crews will begin directional flushing of the Sunny Hills water distribution system starting May 18. This process is expected to continue for approximately 7 to 10 days and is designed to remove sediment and residual iron from the water lines.

Flushing activities will take place daily between 9:00 a.m. and 5:00 p.m. to minimize disruption during morning household routines. Residents are asked to limit water use during these hours whenever possible to help prevent discolored water from entering household plumbing.

During the flushing process, residents may experience temporary drops in water pressure and occasional discoloration of water as sediment is cleared from the system. If discoloration occurs, please wait until flushing operations have concluded for the day before running an outdoor spigot or flushing your plumbing system to clear any debris.

In preparation for this work, several new fire hydrants will also be installed during the week prior to flushing activities. Residents affected by any temporary water outages associated with these installations will receive precautionary boil water notices. Please note that boil water notices will only be issued in areas where system pressure drops below 20 PSI.

We appreciate your patience and cooperation as we work to enhance water quality and maintain reliable service throughout the Sunny Hills community.

Lakeside/Shangrila Rescission

All bacteriological samples have been returned satisfactory and the Precautionary Boil Water Notice Issued on Friday is now rescinded. It is no longer recommended boiling water for consumption. We appreciate you patience as we waited for these results!

Lakeside Waterworks Precautionary Boil Water Issued

Due to an electrical issue at the water treatment plant this afternoon, pressure within the system dropped below 20 PSI. As per FDEP regulations, we have issued a precautionary boil water notice via Dial My Calls due to this pressure drop. Any water used for consumption should be brought to a rolling boil prior to consumption. Once bacteriological samples are determined to be satisfactory a rescission will be issued via Dial My Calls and will be posted here as well. We thank you for your patience as we deal with this issue.

Gator Waterworks Reminder!!

Starting Monday crews will be working on main replacements on several streets. If you received a letter recently, this is a reminder that we will need all vehicles out of the utility right of ways so that the crews can work quickly and efficiently on replacing your water mains. This means please do not park in the road and/or along the ends of driveways. We greatly appreciate your cooperation as we continue to make improvements to the water system!

Lake Josephine Rescission Notice

All bacteriological samples have returned satisfactory and the precautionary boil water notice issued on Monday is now rescinded.

Sunny Hills Update

The repairs to the water main on Sunny Hills Boulevard are going to take longer to repair, a specific piece of equipment is being brought in and this is going to delay repairs. Crews are on site and will have repairs done as soon as possible. We apologize for any inconvenience this has caused.

Sunny Hills Precautionary Boil Water Notice Issued

A precautionary boil water notice is being issued for Sunny Hills residents west of Ambassador Court due to water main break on Sunny Hills Boulevard. Crews are on site working to make repairs. All water used for consumption should be brought to a rolling boil prior to consuming. A rescission will be issued once bacteriological samples are determined to be satisfactory.

Lake Josephine/Sebring Lakes Precautionary Boil Water Issued

Due to and unforeseen issue at the water treatment plant this morning you may have experienced a brief drop in water pressure. Due to FDEP requirements when pressure drops below 20 PSI a precautionary boil water notice must be issued. Out of an abundance of caution we are issuing the precautionary boil water notice. Once bacteriological samples are determined to be satisfactory a rescission will be issued.

Water Quality Reports

The Department of Environmental Protection along with the federal Environmental Protection Agency creates water quality standards for testing and measuring the level of various contaminants that may be found in drinking water. Water quality samples are taken regularly in accordance with these standards to ensure the safety and quality of your water. 

Below are the Water Quality Reports for each system we service:

2025
2024

Lead Service Line Inventory

2024