Your Drinking Water

Important Notices

North West Florida – Dogwood Acres Precautionary Boil Water Issued

Due to damages sustained in the hurricane, a loss of water was experienced and a Precautionary Boil Water Notice is being issued for all of Dogwood Acres. Any water used for consumption should be brought to a rolling boil prior to using. If boiling water is not an option, 8 drops of unscented household bleach can be added to a gallon of water, shake well and wait 30 minutes prior to using. Once bacteriological samples are determined to be satisfactory a rescission will be sent out. A Dial My Calls has gone out to all residents with numbers on file, please share this information with your neighbors who may not have a number on file with us. We thank you for your patience as we make repairs and restore your water service!

https://www.dialmycalls.com/s/CNGM8Q2

Sunny Hills Precautionary Boil Water Issued

Due to damages from the storm last night a Precautionary Boil Water Notice is being issued for all of Sunny Hills, any water used for consumption should be brought to a rolling boil prior to consuming, if boiling water is not an option, 8 drops of unscented household bleach per gallon can be used. Shake the container well and wait 30 minutes before using. A Dial My Call has gone out to all residents with phone numbers on file, please share this information with your neighbors that may not get calls or have service. Once bacteriological samples are determined to be satisfactory a rescission will be issued.

https://www.dialmycalls.com/s/C49EXKH

North Florida Community Water Sytems – BE PREPARED – Hurricane Isaias

As Hurricane Isaias heads towards the northern Gulf Coast now is the time to prepare! Bottled water is highly recommended for drinking and filling your tub for other water needs in the event the power goes out during the storm, the water also may go out. We have generators on standby for all of our systems and once it is safe for our crews to be out on the road we will be assessing any damages and ensuring any water systems that lost power are up and running as quickly as possible. Those of you who went through Hurricane Michael may remember that we had running water to everyone within 24 hours, well before power was restored. We ask for your patience as the safety of our staff and yours is paramount.

If you lose water pressure please note that once water is restored you will be on a Precautionary Boil Water Notice, all water used for consumption should be brought to a rolling boil, if power is out you may also add 1/8th (about 8 drops) of unscented household bleach per gallon of water, mix well and wait 30 minutes before consuming. Precautionary Boil Water Notices will be issued via Dial My Calls as well as here on this site.

We thank you for your cooperation and hope that all stay safe!

Tenkiller Rescission Issued October 1, 2026

The precautionary boil water notice issue for Tenkiller was rescinded on October 1, 2026 though a dial my call message. The link to the call is below.

https://www.dialmycalls.com/s/CNQESSU

Sunny Hills Rescission Issued

The Precautionary Boil Water Notice issued on September 24th is now rescinded. All bacteriological samples have been returned satisfactory. A dial my call has gone out, the link to the call is below.

https://www.dialmycalls.com/s/CAV702P

Tenkiller Waterworks Precautionary Boil Water Notice

Due to a water main break a precautionary boil water notice has been issued. All water used for consumption should be brought to a rolling boil before using. A Dial My Calls has been sent to residents, the link is below. A rescission will be issued in the same way when bacteriological samples are confirmed to be satisfactory.

https://www.dialmycalls.com/s/CYZK7CH

Tenkiller Rescission Notice

The Precautionary boil water notice issued for Tenkiller Waterworks is now rescinded, all bacteriological samples have been been determined to be satisfactory and it is no longer to boil water for consumption. A dial my call has been sent to all of those affected by this notice, a link to the call is below.

https://www.dialmycalls.com/s/CXHN1JF

Tenkiller Waterworks Precautionary Boil Water Issued

Due to a water main break today there was a loss of pressure throughout the system, as a result a Precautionary Boil Water Notice has been issued. All water used for consumption should be brought to a rolling boil prior to using. Once bacteriological samples are determined to be satisfactory, a rescission will be issued. Dial My Calls have gone out to residents, a link for the call is listed below.

https://www.dialmycalls.com/s/CHTNJT5

Water Quality Reports

The Department of Environmental Protection along with the federal Environmental Protection Agency creates water quality standards for testing and measuring the level of various contaminants that may be found in drinking water. Water quality samples are taken regularly in accordance with these standards to ensure the safety and quality of your water. 

Below are the Water Quality Reports for each system we service:

2025
2024

Lead Service Line Inventory

2024