Residents of Sunny Hills may be experiencing low water pressure, a water main break has been located and due to the location and severity of the break residents are encouraged to use water conservatively until the break can be repaired, ie: please refrain from watering yards, car washing, laundry etc until the break is repaired and pressure is restored. Should pressure drop below 20 pounds in the system there will be a precautionary boil water issued. We thank you for your cooperation!

Due to a water main break within the system all of Lake Josephine and Sebring Lakes are on a precautionary boil water notice. Crews are working on the repairs and when service is restored you may experience slightly discolored water, they will be flushing throughout the weekend. As soon as bacteriological clearance samples are determine to pass a rescission will be issued.

Due to a 6″ water main break located on a vacant lot on Bair Avenue, all residents of Bair Avenue and Lake Idlewild Drive are on a Precautionary Boil Water Notice. Crews are on site to make repairs and clearance samples will be submitted to the laboratory as soon as repairs are complete. Homes affected will also be tagged.

Sewer and road repairs will be conducted on Wednesday, October 25, 2023 on Freedom Way. Those who will be directly affected have been notified directly by hand delivery today. Please park your car at the club house parking lot for the day if you will need to leave the park as the road will be closed during work. All repairs are expected to be completed on the 25th barring any unexpected complications. We appreciate your cooperation and patience as we address this issue!

The Precautionary Boil Water Notice Issued on Monday, October 2, 2023 is now rescinded, bacteriological samples have been determined to be satisfactory, thank you for your patience.

Due to a power outage and restoration of power early Monday morning, a component was damaged at the water plant causing the well to not run, low pressure was experienced throughout Brewster Estates. The interconnect with Tallahassee has been opened while repairs are made at the water plant. Due to the loss of pressure a precautionary boil water notice has been issued and door tags have been distributed. Clearance Samples will be pulled and the rescission notices will also be door tags and posted here, upon receipt of clean results from the laboratory.

Dear Valued Resident:

As you may be aware, local news channels have been publishing reports
about your water system and the quality of the drinking water over the past two
weeks.

Collier Utility Company, Inc. (“Utility”) and the Operator would like to
provide you with an update on the current condition of the system, so you know
the quality of the drinking water delivered to your homes.

U.S. Water Services Corporation, the operator of the water system, has
been working diligently with the Florida Department of Environmental Protection
(FDEP) and the Department of Health (FDOH) to provide all documentation and
sampling results, that show the system is in compliance with the applicable
Rules and Regulations of the State of Florida.

1. Additionally
   to the monthly bacteriological samples required by the State, the operator
   performed additional sampling on 9/17/2023 and 9/21/2023 at the water plant and
   different sampling locations in the distribution system. All results showed the
   system is free from contamination, Total Coliforms and E.Coli.
2. All
   bacteriological results have been submitted to the FDEP.
3. The
   news reported discolored water in the system. Pictures submitted to the FDEP
   dated 9/20/23 showed no color in the water.  
4. Regarding
   the plant infrastructure, the Utility is working with the operator on
   improvement projects for the water plant. A new hydropneumatic Tank and
   appurtenances are on order at this time and the project is anticipated to be
   completed within the next few months.  
5. The
   news also reported high lead and copper levels in the drinking water. Based on
   the latest results obtained from the samples performed inside few homes in the
   community, the levels of lead and copper are within the 90th percentile
   required by law. By Rule, Lead and Copper samples must be collected inside the
   houses and the participants follow a protocol provided to collect the samples.  
6. The
   most recent Boil Water Notice was due to an issue with the piping on the high
   service pumps and repairs were complete immediately after the problem was
   discovered.

We understand some residents expressed concerns about the water system,
but the operator has taken all measurements and has complied with the state
regulations, showing the system is in compliance with the Safe Drinking Water Standards.

Currently, we are working with the Florida Rural Water Association on other
processes to implement additional treatment as needed, to ensure we follow
standard operating procedures to protect public health and safety.

Our customers safety and quality of service is our top priority.  Thank you.

Bacteriological samples for all systems affected by loss of water pressure have been confirmed satisfactory and it is no longer necessary to boil water. We appreciate your patience as we strive to provide you with safe drinking water.

Good afternoon, all systems have been evaluated and no damages have been found, some systems did lose water pressure or have low water pressure due to commercial power outages. Bacteriological samples have been pulled and delivered to the laboratory and we hope to have results tomorrow. Those systems that were sampled are: Brewster, Meadow Hills, North Lake Meadows, and Sedgefield. A call will go out to rescind the precautionary boil water notices and it will be posted here. We appreciate your patience during and after the storm as our utmost concern is the safety of our residents and our staff!

Based on the current projected track and forecast for
Idalia, our staff are diligently preparing for possible impacts to our service
areas and will be ready to respond.  As
the storm is expected to intensify over the warm gulf waters and become a
possible Category 3 Hurricane, we encourage our customers to prepare!  Bottled water for consumption is highly
recommended, filling tubs and other containers for other water needs is also
recommended. 

If you experience a water outage please know it is due to a power
outage or damage.  We have made
arrangements to have generators on standby to any of our affected plants and
will have crews dispatched as soon as it is safe to put them on the road.  If you lose water pressure your system will be
under a Precautionary Boil Water Notice. 
These will be posted on this site and updated as needed.  We appreciate your patience as we work to restore
water service to your area!  Again, our
crews will be dispatched once it is safe to be on the roads.  Our customers safety as well as that of our
employees and their families are our top priority!